Plain language

Privacy, terms and your data

Told By Many keeps irreplaceable things: stories, photographs, drawings, voices. This is how they are treated, and how to reach a person when something is wrong.

Your data

  • Everything a project holds is private to its owner and the cohosts they invite. Nothing is public unless the owner shares a link.
  • The people you invite contribute through a private link. They never need an account, and what they send is seen only by the project’s hosts until the owner decides what to include.
  • Recipient and contributor links are unguessable, can be replaced, and can be turned off. A link that is turned off opens nothing.
  • Photographs, video and voice notes are stored privately and served only through short-lived signed links minted for the people allowed to see them.
  • Payment is handled by Stripe on Stripe’s own pages. Told By Many never sees or stores card numbers.
  • We do not sell information, show advertising, or run third-party trackers. The only measurement is anonymous counts of how people move between pages.
  • To have a project, a contribution, a photograph or an account removed, email hello@toldbymany.com from the address on the account. Requests are handled by a person, and the shared links die with the project.

Privacy policy

The full privacy policy for Told By Many is being finalized. Until it is published here, the commitments above are how your information is handled. Questions go to hello@toldbymany.com.

Terms

The terms of service are being finalized and will be published on this page. Until then: a purchase is a one-time payment for one experience for one person; the experience stays readable by its owner and the people it was shared with; and material that is unlawful, or that someone in it asks to have removed, comes down.

Refunds

A written refund policy is being finalized. If something is wrong with a purchase, email hello@toldbymany.com with the email address you used, and a person will reply.

Contact

hello@toldbymany.com reaches a person for anything: a code that never arrived, a link that stopped working, a payment that did not unlock a project, a change of email address, or a request to delete something.