Privacy, terms, refunds and your data
The short version of how PawFriends treats your household, in plain language.
Your data
- Your pets’ stories, photos and records are private to your household unless you share them.
- People you invite see only what you share with them. Anything they send waits for your approval.
- We do not sell your information. PawFriends does not show your pets’ records to retailers.
- You can download a copy of everything recorded for your household at any time from your account (Download your data). To have your account and its content deleted, email hello@toldbymany.com; deletion requests are handled by a person.
Privacy policy
The full privacy policy for Told By Many and PawFriends is being finalized. Until it is published here, the commitments above are how we handle your information. Questions: hello@toldbymany.com.
Terms
The terms of service are being finalized and will be published on this page. PawFriends keeps records you provide; it is not a veterinary service and does not give medical advice.
Refunds
A written refund policy is being finalized. If something is wrong with a purchase, email hello@toldbymany.com and a person will reply.